Tuesday 8 November 2016


First experience: The other day I bought placemats at Bed Bath & Beyond. The price on the tag was $ 2.99. When I checked my bill I discovered that I'd been charged $ 4.99. I brought this to the attention of the woman at the customer service desk. Without blinking an eye, she told me that the $ 2.99 were American Dollars.

Hello? I said. The last time I checked, Toronto was in Canada. I expect the price to be in Canadian Dollars. She conceded my point after some back and forth and refunded the difference.  

BTW, what exchange rate are these people using?

Second experience: The next day I bought an eyeliner at Shoppers Drug Mart. After getting over my sticker shock – the advertised price was $ 33 -- I found that the cashier had billed me $ 40. I pointed out the price difference. She didn’t give me any argument but very sternly declared: I will change the price for you this time. Meaning, she will overcharge me again next time?
Well, thanks for the favour!

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